222bat Privacy Policy — How Your Data Is Kept Safe

1Scope & Applicability

This Privacy Policy applies to all users of 222bat's services, whether accessed via the website, mobile app, or any other channel. "We" or "222bat" refers to the company operating the platform.

222bat believes every user's privacy is a fundamental right. This policy is designed to give you a clear picture of what data we collect, why we collect it, and how securely it is stored. This is not merely a legal document — it is 222bat's commitment to full transparency with you.

• This policy is developed in accordance with international data protection laws and the guidelines of licensing authorities.
• Available in both Bangla and English — in the event of any conflict, the Bangla version shall take precedence.
• You will be informed of any updates to this policy.

2What Information Do We Collect?

222bat only collects information necessary to operate its services — no unnecessary data is requested. There are three main types of data we collect: information you provide directly, information generated automatically as you use the service, and information received from third parties for verification purposes.

3How Is Your Collected Data Used?

222bat uses your data only for specific, defined purposes. Every piece of information has a reason behind it, and it is never used beyond that reason.

• Your identity information is used to create, verify, and manage your account.
• Financial information is used to process deposits and withdrawals.
• Your contact details are used to send you promotions, bonus offers, and important updates.
• Device information is used for fraud detection and account security.
• Your gaming history is used to personalise your gaming experience.
• Anonymous, aggregated data is analyzed to support technical improvements to the platform.
• Data is used to meet legal obligations and fulfill regulatory reporting requirements.

4Who Is Your Data Shared With?

222bat does not sell or rent your data to third parties. However, limited data may be shared with trusted partners where necessary to operate our services.

• Payment Processor: bKash, Nagad, and other payment gateways receive the information needed to process your transactions.
• KYC Service Provider: Data is processed through a third-party KYC platform for identity verification.
• Game Provider: Partner studios such as Evolution Gaming and Pragmatic Play receive limited data solely to operate their games.
• Regulatory Authority: Under legal obligations, data may be disclosed to licensing commissions or law enforcement agencies upon request.
• Fraud Prevention System: Data may be shared with specialized fraud detection services to help identify suspicious activity.

All of the above partners are contractually bound to comply with 222bat's privacy standards and may not use the data they receive for their own purposes.

5How Do We Protect Your Data?

222bat follows the highest industry standards to protect your data, ensuring security through both technical measures and organisational practices.

That said, we honestly acknowledge that no one can guarantee 100% security on the internet. This is why it is also important that you keep a strong password, enable two-factor authentication, and avoid logging in from unfamiliar devices.

6Cookies & Tracking Technologies

The 222bat website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience.

7Your Data Rights

As a 222bat member, you have important rights over your personal data. These rights are recognized under international data protection standards.

• Right to Access: You may request to know what information 222bat holds about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction.
• Right to Erasure: After account closure, you may request deletion of any data we are not legally required to retain.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or certain types of data processing.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be temporarily restricted.

8Protection of Minors' Data

222bat is strictly for users aged 18 and above. No one under 18 is permitted to register, and no data from minors is collected.

• Date of birth is verified at registration, and sign-ups are blocked for anyone under 18.
• During the KYC process, a national ID card or passport is verified to confirm the user's age.
• If a minor's account is identified, it is closed immediately and all associated data is deleted.
• If parents suspect their child is using 222bat, they should report it immediately.

9How Long Is Your Data Retained?

222bat does not retain data longer than necessary. Retention periods vary depending on the type of information.

• Account & Identity Information: For the duration of an active account and generally up to 5 years after closure, as required by law.
• Transaction Records: Generally 7 years, in accordance with anti-money laundering regulations.
• Gaming History: For the duration your account is active, and for up to 2 years after closure.
• Support Chat History: 3 years — retained in case it is needed for dispute resolution.
• Cookie & Analytics Data: Typically 13 months.

Once the retention period has passed, data is securely deleted or anonymized so that no individual can be identified.

10Privacy Policy Updates

222bat may update this Privacy Policy as needed. If any significant changes are made to your rights, you will be notified via SMS to your registered mobile number or through an in-app notification.

• The "Last Updated" date is always shown at the top of the policy.
• Continued use of the platform after an update is considered acceptance of the revised policy.
• Previous versions are also available upon request.
• If you do not agree to the updated policy, you will have the option to close your account.